Privacy Policy

Welcome to the NoCatfish Privacy Policy (“Policy”)! This explains how we collect, store, protect, and share your information, and with whom we share it. We suggest you read this in conjunction with our brilliant?Terms and Conditions of Use. Whilst you’re enjoying the NoCatfish mobile application (“App”), we collect some information about you. In addition, you may choose to use the App to share information with others, including your friends and contacts (“Users”). We may also need to share your information sometimes.

NoCatfish is a global app, and your information will be sent to and used in the United States regardless of the country you reside in. This Policy explains how we protect your personal data when we transfer it overseas, so please read very carefully!

If you have any questions or comments about this Policy, please feel free to contact us at?feedback@nocatfishapp.com

1. COLLECTION OF INFORMATION.

Registration Information

When you download the App and create an account (“Account”), we may collect certain information (“Registration Information”) about you, such as:

• Name;
• Mobile number;
• Gender identity;
• Date of birth;
• Sexual preference;
• Photographs;
• Location;
• Height
• Login information and friend lists for social media accounts that you connect to your NoCatfish Account (this could include, for example, your Facebook and Instagram accounts (“Social Media Accounts”).

You will also be required to supply your phone number in connection with the registration of your Account. Once you register, you will be able to review and change this information at any time by accessing your ?Profile? page! You control your user profile and are able to correct or update certain information at any time by just logging in to NoCatfish, if you encounter any issues with this please contact feedback@nocatfishapp.com.

The information we collect helps to enhance the App and verify our Users. Registration Information such as your name, gender and Sexual Orientation may be visible to the public on your profile page depending on your chosen settings within your profile.

Verification Process and Data

We collect a video using the face of every user of NoCatfish upon joining our App, we hold this information on secure third party servers which are user to verify your (the user) main profile picture to ensure we have no Fake users. The video taken for verification purposes only will not be shared/used by any third party and will only be used by NoCatfish for reasons listed above, if you meet the love of your life and decide to delete your profile then the verification video data will also be deleted within 90 days.?

Additional Information

We may also collect additional information when you are using our great messaging service.

If you contact our Customer Support team, we will receive your email address, and may track your IP address as well as the information you send to us to help resolve your query. We will keep records of our communications with you, including any complaints that we receive from you about other Users (and from other Users about you).

We recommend and encourage you (and all our members) to think carefully about the information you disclose about yourself. We also do not recommend that you put email addresses, URLs, instant messaging details, phone numbers, full names or addresses, credit card details, national identity numbers, drivers’ licence details and other sensitive information on your profile which is open to abuse and misuse.

Please be careful about posting sensitive details about yourself on your profile such as your religious denomination and health details. You may also choose to add sensitive information about yourself when you create your profile, such as your religion and political leanings so please take into account that this information will be visible to our NoCatfish+ members. While you may voluntarily provide this information to us when you create your profile, including your sexual preferences, there is no requirement to do so. Please remember that photographs that you post on NoCatfish may reveal information about yourself as well. Where you do upload and choose to tell us sensitive information about yourself, you are explicitly consenting to our processing of your information and making this public to other users.

When you post information about yourself or use the messaging function, the amount of personal information you share to a match is at your own risk. If you post anything that is inconsistent with our Terms and Conditions of Use, we reserve the right to terminate your Account.

For safety and security and to ensure you have the best possible user experience, we require all users to verify their accounts. We also want to avoid fake NoCatfish accounts being created which can be used for malicious activities and cybercrime ? there may be people that get past our software after all the CIA got hacked, if you suspect anyone please contact us immediately on support@nocatfishapp.com? We use a third party provider for account verification who will keep your verification picture for verification purposes until 90 days after you have deleted your account.?

It is your responsibility to ensure that your account details are kept up to date. If your phone number changes, you will need to contact us on support@nocatfishapp.com to be able to access your profile.

To prevent abuse of the app NoCatfish we may in certain situations decide to block accounts as part of our strict user conditions, breaches of our Terms and Conditions of Use will not be allowed. If an account or message meets certain criteria that demonstrate that the Terms and Conditions of Use are likely to have been breached, the relevant account will be blocked. All users of accounts that have been blocked will be notified that their account has been blocked and affected users can contact NoCatfish to contest the decision.

If you decide to purchase any of our premium services, we will process your payment information and retain this securely for the prevention of fraud and for audit/tax purposes.

We process some limited data to drive targeted advertising in our legitimate interest. We also process limited data (device identifiers) and share this with third party advertising networks which host our ads. If you opt-out of targeted advertising you will still see adverts though they will be less relevant to you. Through your device?s security settings you also have the option to prevent or limit device identifiers being shared with third party advertisers and what use is made of the device identifiers.?

For users who are California residents, the data we may collect falls within the following categories of ?personal information,? as defined by the California Consumer Privacy Act (CCPA):

1. Identifiers, such as name and location;
2. Personal information, as defined in the California customer records law, such as contact (including email and telephone number) and financial information;
3. Characteristics of protected classifications under California or federal law (if you choose to provide them), such as age, gender identity, marital status, sexual orientation, race, ancestry, national origin, religion, and medical conditions;
4. Commercial information, such as transaction information and purchase history;
5. Biometric information (not relevant here);
6. Internet or network activity information, such as browsing history and interactions with our websites and apps;
7. Geolocation data, such as mobile device location;
8. Audio, electronic, visual and similar information, such as photos and videos;
9. Professional or employment-related information, such as work history and prior employer;
10. Non-public education information; and
11. Inferences drawn from any of the personal information listed above to create a profile or summary about, for example, an individual?s preferences and characteristics.

Data Storage

By using the App, you acknowledge that NoCatfish app is operating through servers located in a number of countries around the world, including the United States. If you live in a country with data protection laws, the storage of your personal data may not provide you with the same protections as you enjoy in your country of residence.

Geolocation Information

If you turn these features on, when you use your mobile, we will collect information about WiFi access points as well as other location information about your longitude and latitude and may save your device’s coordinates to offer certain features to you. This information helps us identify your physical location and we may use it to personalise the App and make it easier for you to interact with other Users.

If you have enabled location services, but wish to turn them off, you can do so by the following methods:

1. iPhone app ? settings, privacy, location services, NoCatfish
2. Android ? settings, location, NoCatfish, permissions, location

Log and Usage Data

We keep your personal information only as long as we need it for legitimate business purposes and as permitted by applicable law.

In practice, we delete or anonymise your information upon deletion of your account (following the safety retention window), unless:

1. we must keep it to comply with applicable law (for instance, some ?traffic data? is kept for one year to comply with statutory data retention obligations);
2. we must keep it to evidence our compliance with applicable law (for instance, records of consents to our Terms, Privacy Policy and other similar consents are kept for five years);
3. there is an outstanding issue, claim or dispute requiring us to keep the relevant information until it is resolved; or
4. the information must be kept for our legitimate business interests, such as fraud prevention and enhancing users’ safety and security. For example, information may need to be kept to prevent a user who was banned for unsafe behaviour or security incidents from opening a new account.

Device Information

We may collect information about your device when you use the App including the unique device identifier, device model, operating system, and MAC address. In addition, if you permit us to do so, the App may access your device’s address book solely in order to add someone to your contacts.

Links

We may keep track of how you interact with links available on NoCatfish including third party services and clients by redirecting clicks or through other means. We may share aggregate click statistics such as how many times a particular link was clicked on.

Cookies

These are small data files that are transferred to your computer’s hard disk and are basically a tool that stores information about website visits, recognises you and your preferences each time you visit NoCatfish, and ensures site functionality and enables us to provide the services our member?s request.

The cookies we collect enable us to learn how people interact with NoCatfish, which in turn helps us make a better product for you! Cookies store information about your website visits and can recognise you and your preferences each time you visit the NoCatfish site. They help us to provide a better service to you!

NoCatfish use of cookies and local storage devices is basically related to the performance of NoCatfish site, such as analytics that help us determine how our site is performing and ensuring a smooth and trouble-free experience for our members and visitors.

Below is a table to explain NoCatfish cookie functions and why they?re used.

If for any reason you decide that you do not want all of your NoCatfish activities to be stored you may set your browser and mobile settings to block cookies and local storage devices, but please remember that if you do so, you may not be able to access all of the features NoCatfish offers!

We use the following types of cookies:

Our use of cookies and local storage devices, including the specific cookie names, may change over time, but will generally fall into the above categories. We will notify you of any important changes to our use of cookies and local storage devices. Please visit this page regularly so that you are aware of any changes.

2. USE OF INFORMATION.

Our main goal is to ensure your experience on NoCatfish is an enjoyable one and you don’t end up getting stung! In order to deliver an enjoyable experience to you, we may use your Registration and other information to:

• offer you our services and features;
• contact you with information about the App (e.g., updates and new offerings);
• personalise the App and the content we deliver to you;
• conduct research and analytics about how you use and interact with the App;
• resolve disputes between you and other Users; and
• Investigate fraud, protect our legal rights, and to enforce our Terms & Conditions.

3. DISCLOSURE OF INFORMATION.

Our policy is to not disclose your Registration Information, except in the limited circumstances described here:

Aggregated Information?? We may share aggregated information with third parties that includes your personal data (but which doesn?t identify you directly) together with other information including log data for industry analysis and demographic profiling.?

We ensure these parties must adhere to strict data protection and confidentiality provisions that are consistent with this Policy. Measures are taken to ensure that the data shared is non-attributable to the greatest extent possible.

5. MODIFYING YOUR REGISTRATION INFORMATION.

You may access or modify the Registration Information you provided at any time or permanently delete your Account.

When your Account is deactivated, we take reasonable efforts to make sure it is no longer viewable on the App. We are not responsible for any information, pictures, comments, or other content that is deleted from our systems resulting from the deactivation of your Account.

To prevent abuse and/or misuse of NoCatfish by a User following termination or deletion of a profile/Account we shall retain such information as we deem in our sole discretion may be necessary to ensure that User does not open a new Account and profile in breach of our?Terms and Conditions of Use?and to ensure compliance with all laws and regulations.

Warning: Even after you remove information from your profile or delete your Account, copies of that information may still be viewable and/or accessed to the extent such information has been previously shared with others, or copied or stored by other Users or to the extent such information has been shared with search engines. We cannot control this, nor do we accept any liability for this. If you have given third party applications or websites access to your personal information they may retain such information to the extent permitted under their terms of service or privacy policies.

Removed and deleted information may persist in backup copies for up to 30 days to enable restoration, but will not be available to others in the meantime.

6. OUR POLICY TOWARDS AGE.

You have to be at least 18 years old to use the App we also use a Third party to try and prevent under age access. If you are less than 18 years old, we request that you do not submit information to us. If we become aware that a child, minor or anyone under the age of 18 has registered with us and provided us with personal information, we will take steps to terminate that person’s registration and delete their Registration Information from NoCatfish.

7. CHANGES TO THIS POLICY.

As NoCatfish evolves, we may revise this Privacy Policy from time to time. The most current version of the policy will govern our use of your information and will always be at?NoCatfish.com/privacy/.?

8. SECURITY.

Here at NoCatfish we pride ourselves on taking commercially reasonable security measures to help protect your information against loss, misuse and unauthorised access, or disclosure. We use reasonable security measures to safeguard the confidentiality of your personal information such as secured servers using firewalls.

Unfortunately no website or Internet transmission is ever completely 100% secure and even we cannot guarantee that unauthorised access, hacking, data loss or other breaches will never occur, but here are some handy tips to help keep your data secure:

Please make sure you log out of your Account after use as you never know who may stumble onto your Account!
If you ever think someone has had access to your social media password, please report it to the relevant social media platform and change your password immediately. We cannot guarantee the security of your personal data while it is being transmitted to our site and any transmission is at your own risk.

WE EXPRESSLY DISCLAIM ANY REPRESENTATION OR WARRANTY, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO ANY BREACHES OF SECURITY, DAMAGE TO YOUR DEVICE, OR ANY LOSS OR UNAUTHORISED USE OF YOUR REGISTRATION INFORMATION OR OTHER DATA.

9. YOUR CALIFORNIA PRIVACY RIGHTS.

For users who are California residents, you have the following rights (in addition to those listed at section 11 below) under the California Consumer Privacy Act, and you have the right to be free from unlawful discrimination for exercising your rights under the Act:

1. You have the right to request that we disclose certain information to you and explain how we have collected, used and shared your personal information over the past 12 months.
2. You have the right to request that we delete your personal information that we collected from you, subject to certain exceptions.

California’s “Shine the Light” law, Civil Code section 1798.83, requires certain businesses to respond to requests from California customers asking about the businesses’ practices related to disclosing personal information to third parties for the third parties’ direct marketing purposes. If you wish to find out about any rights you may have under California Civil Code section 1798.83, you can write to us at?feedback@nocatfish.com.

From time to time we may disclose your contact information to third parties to allow them to market their products or services to you or for other marketing purposes. This may be information we received from you offline and online. If you want us to stop further sharing your email contact information with third parties (if we have your email contact information), you may notify us at?feedback@nocatfish.com. Please follow the instructions provided to you by third parties to unsubscribe from their messages. If you have opted-out as described above, and thereafter you choose to use a service or promotion that requires us to contact you or share your information with a third party, then your previous opt-out preferences will not apply to such service.

In addition, under California law, operators of online services are required to disclose how they respond to “do not track” signals or other similar mechanisms that provide consumers the ability to exercise choice regarding the collection of personal information of a consumer over time and across third party online services, to the extent the operator engages in that collection. At this time, we do not track our Users’ personal information over time and across third-party online services. This law also requires operators of online services to disclose whether third parties may collect personal information about their users’ online activities over time and across different online services when the users use the operator’s service. We do not knowingly permit third parties to collect personal information about an individual User’s online activities over time and across different online services when using the App.

11. YOUR UK AND EU RIGHTS.

Under UK and EU law, UK and EU users have the right to lodge a complaint with data protection regulators, and the Information Commissioners? Office (ICO) is the UK?s lead regulator. You can find out how to raise a concern with the ICO by visiting their website at www.ico.org.uk. If you?re within the EU, you may also get in touch with your local Data Protection Regulator who may liaise with the ICO on your behalf.

You have a number of rights under European Data Protection law if you are an EU citizen.

1. Right to be informed: what personal data an organisation is processing and why (this notice).
2. Right of access: you can request a copy of your data.
3. Right of rectification: if the data held is inaccurate, you have the right to have it corrected.
4. Right to erasure: you have the right to have your data deleted in certain circumstances.
5. Right to restrict processing: in limited circumstances, you have the right to request that processing is stopped but the data retained.
6. Right to data portability: you can request a copy of your data in a machine-readable form that can be transferred to another provider.
7. Right to object: in certain circumstances (including where data is processed on the basis of legitimate interests or for the purposes of marketing) you may object to that processing.
8. Rights related to automated decision making including profiling: there are several rights in this area where processing carried out on a solely automated basis results in a decision which has legal or significant effects for the individual. In these circumstances your rights include the right to ensure that there is human intervention in the decision-making process.

How does NoCatfish protect my personal data?

NoCatfish has implemented appropriate security measures to protect and prevent the loss, misuse, and alteration of the information under our control, including your personal data. Our technical experts at NoCatfish work hard to ensure your secure use of our site.

While we take reasonable precautions against possible security breaches of our website, member database and records, no website or Internet transmission is completely secure and we cannot guarantee that unauthorised access, hacking, data loss, or other breaches will never occur. We urge you to take steps to keep your personal data safe (including your password) and to log out of your account after use.?

Where is my personal data kept?

We want you to be able to access NoCatfish wherever you happen to be in the world. To enable us to provide that service, we operate a global network of Servers. Data collected by advertising partners may also be held outside the European Economic Area. We only use very secure and large companies with excellent software/Hardware to secure all the data we hold.

Does NoCatfish use my personal data for any other purpose?

We may use material that you post on the open access areas of NoCatfish in advertising and promotional materials on our partner sites and partner products. We believe these uses are in line with our legitimate interests in enabling us to improve our site and better tailor your online experience to meet your needs. If we intend to do this, we will contact you for your prior approval.

From time to time we may run surveys for research purposes and we may contact you to find out if you would like to take part. We may also contact you to find out if you would like to take part in marketing campaigns. Such surveys and marketing campaigns are optional and more information will be provided at the point of contact. We may also contact you for feedback purposes. If you do not wish to be contacted to take part in a survey or marketing campaign, please contact our Customer Support Team via support@nocatfishapp.com

We use your personal data to resolve disputes, troubleshoot problems and enforce our?Terms and Conditions of Use.

Under EU and UK data protection laws, we are only permitted to use your data when we have a lawful basis to do so. The table below provides an overview of the legal bases that we rely on to use your data. Where the legal basis is consent, you can withdraw consent at any time. Where the legal basis is legitimate interests, you have a right to object to our use of your data. We explain in the relevant sections in this Policy how you can withdraw consent or opt-out of certain data uses (where applicable).

Effective date

This Privacy Policy was last updated on 20th January 2020.